25% repacking and processing fee will apply to all returns. Shipping fees do not apply to your refund. ITEMS THAT ARE NOT RETURNABLE ARE LOGIC BOARDS, SPRINGS AND SPECIAL ORDERS. Refunds are given only when the item returned be complete with ALL components as shipped and returned in the ORIGINAL PACKING. Missing or damaged components are not subject to refunds. No returns will be accepted after 30 days.YOU MUST SEND THE RETURNED ITEM VIA UPS OR US MAIL CONFIRMATION RECIEPT TO CONFIRM DELIEVERY TO US. All items returned require an RA# be shown clearly on the package.ANY ITEM(S)RETURNED WITHOUT AN RA# WILL SUBJECT TO 50% RESTOCKING FEE. AN RA# WILL BE CONFIRMED TO YOU VIA E-MAIL. PLEASE COMPLETE THE FORM BELOW. Billing Name: Shipping Name: Shipping Address: City: State, Zip Code: Telephone No. Email Address: Date of Order: Order Number: REASON FOR RETURN Please send the above information to: garagedooropener@bellsouth.net to recieve an RA number